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About Us

Home Tester Club is an online community of shoppers, for shoppers and by shoppers. Here, you can learn about new products, share your experience with said products and read honest reviews from your peers.

We’re glad you asked, and here are just a few reasons why we think you should hop on board:

  • 100% Uncensored Product Reviews: Love that new shampoo? Tell us. Hate it? Tell us! Your reviews and opinions are uncensored so you can make your impact.
  • Exciting New Products: We scour supermarket shelves to bring you information about the latest products out on the market today. Read more on the New Product Watch page.
  • Competitions To Get You Excited: We believe in generosity so take advantage of it by entering our Monthly Learn & Win Competition to win amazing rewards.
  • Free Products: Yes, FREE! We love hearing your reviews so much that we often hold product trials where we’ll send you free products to try. The only catch? You have to speak your mind.

PARTICIPATION

To join, all you have to do is click that easy little “JOIN NOW” button on the top right hand corner of your screen.

You can find us in Australia, Canada, India, Indonesia, Malaysia, Singapore, South Africa, USA and UK. We’re proud of how far we’ve come and we hope to be in your country soon!

We’ve set our sights on being the best online community for grocery ratings and reviews, and this involves YOU! All we want from you is your 100% honest reviews and engagement with other awesome members.

  • It’s easy! Simply go to the “Home Tested” section of the website and let us know you’re interested in the upcoming product trials. While you’re at it, check out the previously tested products!
  • Also, keep an eye on your inbox for emails from us. All you have to do is fill out a short questionnaire so we can learn more about you. If you get selected, you’ll definitely hear from us!

PRODUCT TESTING

When you register, we’ll send you some questions that’ll give us a little glimpse into your life. Based on the answers you give and the current trials, we’ll select those best suited for the product at hand. For example, if we’re trialling puppy food, we’ll only send samples to those who

  • a) have dogs, and
  • b) specifically puppies between 0-12 months.

See, we only want to send you products that are useful to you. When you register, that questionnaire lets us know what products would be relevant to you, so we don’t send you diaper samples if you don’t have any babies.

We love keeping in touch and we’re generally very excited to send you products. If you get chosen, we’ll let you know via email.

Consumers who are reviewing the product because they received it free from Home Tester Club are noted by this symbol:

Other consumers may have purchased it or tried it on their own and their reviews will have this symbol:

Congratulations! We’ll let you know when to expect the product via email. It typically takes anywhere between 1-3 weeks to get the product. Hold tight!

As mentioned earlier, it could take up to 3 weeks for the product to arrive. If it still hasn’t arrived, the first thing to do is log on, and click on your name at the top right corner. Next, select “Contact details” and make sure your address is right.

  • If your address is incorrect, your product won’t reach you. Please update your address.
  • If your address is correct, check to see if there are any postage delays in your area. If all looks well, there’s a good chance your package may have gone missing. Sadly, this does happen every now and again.

Please note that due to limited supply, we cannot re-send you the lost product.

Great! Take a look at the flyer we sent you with the product- it will have a set of directions for you to follow. In addition to this, we will email you a link to access your survey (also available under the Home Tester section of the website) so you can share your thoughts on the product with us. Remember, be honest!

To make it extra fun, why not take a photo of the product to share with our Facebook and Instagram community. Remember to hashtag it #Hometesterclub followed by your country prefix.

We will email you a link to the survey so you can get started on giving us some crafty responses and thoughts on the product you just tried. Sometimes, a product must be trialled for a certain period of time, in which case we will send you the link after the allotted time period.

Another way you can access the survey is through the Home Tested section of the Home Tester Club website.

While we would love to include everyone in our trials, we do have quite a large membership base and only a limited amount of products to send out to trial. Don’t give up hope, though!

REVIEWING PRODUCTS

If you’ve recently tried a product you bought at the grocery store, head over to the New Product Watch page of our website and give us your thoughts! You can even leave a photo or video review!

Tried a new product you think we should feature? Let us know!

Most definitely yes! We’re all about your 100% honest review. If you didn’t like a product, tell us. This is a safe place.

Absolutely not! We want to hear your uncensored opinion on the products that matter to you. What you say will never affect your chances of being selected for future trials.

We love it when our members get creative. To leave a photo or video review, click “Upload a photo/record a video” under the picture of the product.

A photo or video review may not automatically upload to the site as these types of review require approval by the team at Home Tester Club. Don’t worry, if approved, you’ll see it in 1-2 days.

Consumers reviewing products through our free trial are noted by the symbol with the words: I HOME TESTED with free product.

Other consumers trying the product on their own will have the symbol with the words: I HAVE TRIED THIS

You can filter the reviews by click the “Date” drop down menu.

COMPETITION

To enter our Learn & Win competitions, simply go to “Learn and Win” on our website and fill out the survey to be entered to win! Past prizes include Bluetooth speakers, kitchen appliances, an e-Reader and much more!

To enter our Review and Reward competition, simply leave thoughtful, honest reviews on our New Product Watch page. Each month, we pick a winner whose review we LOVED and send them a New Product Watch pack.

We also have many contests on our Facebook and Instagram pages so make sure you follow us and keep up to date!

MY ACCOUNT & PROFILE

The more you take part, the more points you can earn!

There are tons of ways to increase your status. You can earn points by completing your profile in full, reviewing and rating products in the New Product Watch section, completing our surveys, and staying as active as possible. As your status increases, you’ll be invited to participate in exclusive surveys, testing and more!

At Home Tester Club, we believe your information should be kept private. Your personal details including your name, address and email will never be shared with anyone outside Buchanan, unless you opt to share details with fellow members. Usually, only your first and last name will be visible on our website. If you’re testing a product, your responses may be shared with the companies that sell said product. For more information, please see our Privacy Policy.

Yes, absolutely! However, please keep in mind that some campaigns will require you to utilize your social media account if you have one.

Make sure your log in details i.e. your email and password that you signed up with are correct. If you still can’t log in, try resetting your password. Enter your email address that you used to sign up and we will send you an email with a link to do this.

Contact Us

We'd love to hear from you. If you have any questions or comments please fill in the form below and get in touch!

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